Welcome to nizeX, Inc.

We're very proud of what we've done with Lizzy™ and what we're continuing to do moving into the future. We've been working in the business system market for 15 years now and would never have dreamed possible the level of integration that we've reached between all of the business level functions inside of Lizzy™. click to watch video...

---

Customer Relationship Management (CRM) Overview

With Lizzy's™ integrated Email, Chat and Calendar, keeping track of your customers has never been easier. Incoming and outgoing emails are automatically attached to the related customers record, call backs scheduled on personal or team calendars and tickets created and tracked from creation to completion. Click here to view the video

---

CRM - Logging Calls

In this video we're going to go through logging basic telephone calls just to show what the process is and how the different modules within Lizzy™ link together. We don't get into a lot of detail but do go through logging call backs on the calendar and how call topics are linked together to provide a cleaner picture of conversations you've had with each customer or potential customer. click to watch video...

---

Product Data Management(PDM) Overview

Lizzy™ not only keeps track of customers but also their problems. If you are responsible for managing an engineering department, whether mechanical or software, Lizzy's™ integrated PDM system will be just what the doctor ordered. Watch tickets progress from customer feed back, through management and into the Engineering group. Then assign the tickets to an engineer, move through testing and introduction into a final product. All the while allowing both the support rep and customer to keep tabs on the progression without wasting time having to ask. click to watch video...

---

Payroll Overview

With Lizzy™, doing payroll is a breeze. First you tell her which employees you will be performing payroll for, then have your employees clock in and out when they arrive to work, leave for lunch or leave for the day. Later, when its time to do payroll, you just tell Lizzy™ what date range you're working with and she'll go figure out how much time each employee worked. Then show you a summary of what she's about to pay each one. You can click on each one and make any changes you like and then once you're happy, just click Generate Checks.
click to watch video...

---

General Invoice Overview

In order for Lizzy™ to go a step beyond any of our competitors, we obviously had to add Invoicing and Inventory control. In this video, we're going to step through the creation of a general invoice and show some of Lizzy's™ basic inventory control processes. A few things you won't see anywhere else and that we feel separate Lizzy™ from any of our competitors. click to watch video...

---

Service Ticket Overview

To help keep track of Service items, Lizzy™ uses a new Job and Template system that has revolutionized the way that you deal with units. The first step is to select or enter the unit that you'll be doing service on. Next Lizzy asks you to either use a new Template system to create a job, or to manually create a new job for that unit. Just like you can attach as many units to a single service ticket, you can also create as many different jobs for each unit that you need. In this video we walk through a very basic service ticket creation and add a few jobs and items to show how it all goes together. click to watch video...

---

Tethered to an iPhone

In this video we are going to show you how Lizzy™ works while hooked to an iPhone. What I've done is tether my iPhone to my Macbook Pro running Snow Leopard. The connection here is pretty bad and very slow but will give you an idea of how fast Lizzy™ is, even when connected to a slow network. While you wouldn't want to run all day on this type of a connection it is useable if you needed it. If you have access to the faster 3G network it can be quite amazing at how fast she will move. click to watch video...

---

How to Get Started

In this video we step through all of the major setup processes in order to make sure you understand everything that needs to be setup and how it all ties together. click to watch video...

---

Setting up and using Major Units

Before you can start entering and using Major Units within Lizzy™ there are just a few things you need to do first to get her setup. Some are common sense, a few a little off the beaten path, but you'll soon see the benefit and power of each as we step through them in this video. click to watch video...