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Setting up the Technician’s Performance Report: Prior to using the report, we must first set a few things up. One of the bigger things to set up is Job Classifications. While at first glance, Classifications can be confusing, once you understand what they are used for, you’ll grasp what it does ( if you even [...]
In case you missed our recent weekly webinar, in which we demo’d the new scanTag feature in Lizzy that is used for Service Ticket Creation, in today’s blog, I’m going to describe just what scanTag is and how it is used within Lizzy. scanTag is a new feature that was added to Lizzy about a [...]
For over seventeen years now I’ve been hiring employees to do all sorts of jobs, all to do with computers. In today’s world, not knowing how to use a computer is like someone telling me they don’t know how to read or write. There really is no excuse for it any more. Ten years ago [...]