This article will walk you through the process of renting out a serialized unit. An Important Note Before you get started, it is important that you understand there are five states a unit can be in that will prevent you…
Update on Gift Cards in Lizzy
Within the past few months, we’ve heard from a number of customers that had bought new gift cards that weren’t working properly with Lizzy. Previously, we have not needed to specify gift card formatting, as gift card providers were using…
How to Handle a Parts Return in Lizzy
Have you ever been stumped by a customer needing to return a defective part, and not sure of the proper way to do it in Lizzy? Our friendly service specialist Michelle has kindly written a “how to” so that the…
How Lizzy Understands Item/Unit Excise Taxes
If your dealership is in one of the simple tax rate states, count yourself lucky, and you don’t need to worry about this. However, if your dealership is in a state where the unit is taxed at a different rate…

Special Orders and how they behave in Lizzy
What is a special order? A special order is an item a customer wants that you do not have in stock. A customer arrives at your store and asks for a part. Lizzy identifies that you do not currently have…