nizeX Remote Setup

To help our Tech Support assist you when you have questions, we ask that all nizeX customers download nizeX Remote on their primary computers. This will allow Tech Support to view the exact issue you are experiencing and solve your issue faster.   To install nizeX Remote,...
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Handling a Warranty Deductible in Lizzy

If the customer is paying a warranty deductible, follow these steps. 1) You will first need to set up a part in Lizzy so that you can charge the customer for the cost of the deductible. Before you do this, you will need to choose what Manufacturer...
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Warranty Scenarios

Sometimes in the course of business, mistakes are made. It’s inevitable, but we need to know how to clean them up when they occur. Our Lizzy Service specialists have put together several common scenarios for you that happen with Warranty, and steps to solving them in Lizzy....
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